Shipping Policy

Last Updated: June 2026

Thank you for shopping with Fern & Moonbeam.

Order Processing

Orders are processed by our trusted fulfillment partners and suppliers. Processing times may vary depending on the product and supplier.

Most orders are processed within 1–5 business days.

Shipping Times

Because we work with multiple suppliers, shipping times may vary by product and destination.

Estimated delivery times are displayed at checkout when available. Typical delivery times range from 3–14 business days after processing.

Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, carrier delays, or other circumstances beyond our control.

Multiple Shipments

If your order contains products from different suppliers, items may arrive in separate packages and on different dates.

Tracking Information

When tracking information is available, it will be sent to the email address provided during checkout.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will work with the supplier and shipping carrier to investigate.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Fern & Moonbeam is not responsible for delays or additional costs resulting from incorrect addresses provided at checkout.

Contact Us

If you have questions about your order or shipping status, please contact us through our Contact Page.